Shipping costs and delivery

General shipping information:

Delivery Times and Shipping Costs

Dear Customers,

Please find below some important information regarding delivery times and shipping costs.

Delivery Time:

The KEILERSHOOT PRO is shipped securely on a pallet by a freight forwarding company. After receipt of payment, the system is produced within 6–8 business days. The subsequent shipping time within Europe is usually 4–6 business days.

Occasionally, unforeseen problems or delays may occur on the part of the freight carrier, which are beyond KEILERSHOOT's direct control. Statutory rights in the event of a delivery delay remain unaffected.

We always strive to ensure prompt dispatch and smooth delivery. Customers' statutory rights in the event of delivery delays remain unaffected.

If the freight carrier is unable to deliver the goods on the agreed delivery date because no one is available to receive them, additional storage or redelivery costs may arise. Where the failed delivery is your responsibility, the necessary additional expenses may be charged to you.

Shipping Costs:

Shipping of the KEILERSHOOT PRO within Germany is already included in the purchase price.

For accessories, shipping costs depend on the total weight of the order and are shown at checkout: from €4.05 within Germany and from €9.99 to other European countries. Standard shipping within Germany and the EU is free for orders of €1,500 or more.

For delivery outside Europe, please email the products required, destination country and postal code to service@keilershoot.com before ordering. We will provide an individual shipping quotation. Checkout delivery outside Europe is unavailable.

Deliveries to non-EU countries may be subject to additional import duties, customs fees and taxes. These are not included in the shipping fee and must be paid by the recipient unless otherwise agreed.

Separate shipping rates displayed at checkout apply to individual accessory orders.

If you have any questions regarding shipping costs or delivery, please feel free to contact us at service@keilershoot.com.

Special notes on shipping abroad:

Deliveries abroad may incur customs duties, taxes and fees that are not included in the total price shown.
Please send us an e-mail. We will let you know the transport costs straight away.

Express production and express transport

Express production: where available at checkout, the KEILERSHOOT PRO or PRO bundle is produced and made ready for dispatch within a maximum of 48 hours (on business days) after full payment has been received. The surcharge is €59.00 within Germany and €99.00 to other EU countries. The subsequent shipping time of 4–6 business days remains unchanged.

Express transport: faster delivery by the freight forwarder is available on request. As the cost varies considerably depending on distance and destination country, we agree it with you individually in advance and charge it separately.

Business days mean Monday to Friday, excluding public holidays at the place of dispatch.